ADTECH is recognized for its commitment to providing dedicated customer support.
- Extensive support - you can rely on it!
- Efficient planning and migration to the ADTECH solutions
- Individual support with personal contact person
- Customer service in more than six languages via phone, e-mail or Webex client
- Training in our head office, via online client or at your place
- Follow-up training on new features and refreshment workshops on request at any time
- Constant product development and function enhancement
- User guide, “Step-by-step” quick-start guide
- Online help and support messages directly within the application
- Additional professional services e.g. campaign management and customer requested feature development
We do not leave you alone with your questions.
The ADTECH Client-Service Team is situated in Dreieich, ADTECH’s headquarter. From here we support international customers - in more than six languages and with a personal contact. Furthermore ADTECH support staff and CRM managers are situated in central European cities, e.g. London, Paris, Stockholm and Hamburg - always in personal contact with the customer.
We are there for our customers!
On request we support you in your business processes and take over responsibilities such as campaign management. We quickly and effectively realise customer-specific adaption e.g. the programming of new individual features, advertisement formats and reports.